Privacy Policy

1. Information We Collect

We collect specific data to provide a seamless social media marketing experience.

1.1 Personal Information When you register, place an order, or contact support, we may collect:

• Identity Data: Name, Username.
• Contact Data: Email address, Phone number (for WhatsApp/SMS support).
• Transaction Data: Details of the services you purchased (Note: We do not store your full credit card information; payments are processed through secure third-party gateways).

1.2 Non-Personal InformationWe automatically collect technical data to improve our platform:

• IP Address and Browser Type.
• Device Information (Mobile/Desktop).
• Operating System and Referring URLs.

2. How We Use Your Information

We process your data for the following specific purposes:

• Service Delivery: To process your orders instantly via our API and manage your user dashboard.
• Support: To respond to your tickets and troubleshoot order issues.
• Security: To detect fraud, prevent unauthorised access, and block spam.
• Communication: To send you order confirmations, invoices, and service updates. (We only send promotional emails if you have opted in.)

3. GDPR Compliance (For UK & EU Users)

As a service targeting the United Kingdom, UKBoost is committed to the General Data Protection Regulation (GDPR). You have the right to:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate data in your profile.
• Right to Erasure: Request that we delete your account and data ("Right to be Forgotten"), subject to legal record-keeping obligations.
• Right to Restrict Processing: Object to how we use your data for marketing.

To exercise any of these rights, simply open a Support Ticket or email us.

4. Data Security

We take your security seriously. UKBoost implements industry-standard security measures, including:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted.
• Secure Servers: Our database is hosted in a secure environment with restricted access.
• Payment Safety: We do not store sensitive payment card details on our servers.

Disclaimer: While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Cookies Policy

We use cookies to enhance your experience.

• Essential Cookies: Necessary for you to log in and access your dashboard.
• Functionality Cookies: Remember your language and currency preferences.
• Analytics Cookies: Help us understand which services are most popular so we can improve them.

You can choose to disable cookies through your browser settings, but this may prevent you from logging into your UKBoost account.

6. Children's Privacy (COPPA)

Our services are not intended for individuals under the age of 13.

• We do not knowingly collect data from children.
• If we discover that a child under 13 has created an account, we will immediately delete the account and all associated data.
• This aligns with the Children’s Online Privacy Protection Act (COPPA).

7. Third-Party Links

Our website may contain links to third-party payment providers or social media platforms. Please note that UKBoost is not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Changes to This Policy

UKBoost reserves the right to update this Privacy Policy to reflect changes in our services or legal requirements. Any updates will be posted on this page, and significant changes may be notified via email.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Team:

• Support Ticket: [Link to Dashboard]
• Email: infoukbooost@gmail.com
• Managed By: IT ORM (Global Operations Team)